Last Monday, Adobe issued a ZIP file with instructions on how to manually fix an Application Programming Interface bug that crashes InDesign’s professional layout software. The fix was rolled out a week after Adobe acknowledged the problem with its program and Apple’s OS X 10.7.4. The Apple operating system comes pre-installed on all MacBook Pros and MacBook Air 2012 models.
As posted on Adobe’s InDesign Help webpage:
InDesign crashes with Blank Dialog Boxes on MacOS 10.7.4
When working within the InDesign CS5 or later on a 2012 MacOS system, you receive a blank warning dialog box that causes the application to crash when performing certain functions.
The latest update for MacOS has removed an API file that InDesign uses to work with system icons. By placing the files directly within the applications we are working around the function the API served.
Adobe is working closely with Apple on both their current and future OS releases to resolve this issue in a more comprehensive manner.
So far, Adobe’s InDesign appears to be the only program affected by the API change. It is also not clear whether Adobe didn’t notice the change, or Apple was not able to announce it. The issue could also be an accidental omission or bug found in the mid-2012 update.
InDesign’s System Icon Handling Issues
In a user support that started last month, it was revealed that the issue began on the API that handles InDesign’s system icons. The said icons were removed in the latest OS X update. According to previous reports, the problem causes a blank dialog box to pop up as the program fails to retrieve the correct icon assets. In turn, this crashes the program.
The program failure seems to be confined within the mid-2012 MacBooks that have the “MacBook Pro (Mid 2012) Software Update.” In relation to this, some users said that they were able to create a workaround on the issue by rolling back the notebook’s operating system to factory default.
Additionally, Adobe rolled out a pseudo-patch, which involves running a script that installs three InDesign icons automatically. In case the script does not run, users can manually install the files directly into the application’s resources folder. The pseudo-patch is available through Adobe’s webpage.
Although the workaround falls short of an update or patch installer, Adobe is expecting a permanent fix in the upcoming updates and versions of its InDesign.
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